Retail maintenance is refrigeration first and everything else second, because that is the fault that throws away product. Solmex gives every store the same asset types, the same checks and the same one-tap fault report, and gives head office one queue over all of them.
Retail chains
Every store is built from the same asset types, so one template covers the estate and one queue shows head office where the trouble actually is. Filter to a store and the same numbers are that store's, without a second system to reconcile.
A daily check is signed by a named person at a timestamp against a specific cabinet, and a failed reading raises a job. That is the difference between evidence and a clipboard.
One tap from the shop floor opens the fault with the store and the asset already on it. Field seats are free on every plan, so there is no reason to route it through a manager.
Costs post against the asset and roll up to the store, so a cabinet repaired four times this year is a number rather than a feeling somebody has.
Bring one store's asset list and a month of refrigeration call-outs. We will show it at store level and at estate level.
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