Maintenance software for retail stores and shops

Keep every store trading and every case cold.

Solmex puts refrigeration, HVAC, doors and lighting across all your stores on one list. Store staff report faults by QR code, and one team sees every job and what it costs.

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Try the Business plan free for 14 days. No card needed.

A store worker in an apron restocks a display in a supermarket, with refrigerated cases behind him.

What is at stake

A failed case or a closed door costs sales from the first minute.

25%

Of its refrigerant a typical food store's system leaks every year, about 1,000 lb

Source: US EPA GreenChill (2013)

Nearly 50%

Lower refrigerant emissions at EPA GreenChill partner stores than the industry average

Source: US EPA GreenChill (2013)

12% to 18%

Saved by preventive maintenance compared with running equipment until it fails

Source: US Department of Energy, O&M Best Practices Guide

Sound familiar?

Store faults cost you stock and sales.

A case fails overnight

A chilled case warms up after closing. The morning team finds it at opening, and a full run of dairy and meat goes in the bin.

Faults get lost between calls

Store managers report by phone, email and messages to different people. A broken automatic door or a dark sign stays that way for a week, and nobody owns it.

No view of cost per store

Contractor invoices arrive at head office with no link to an asset. Nobody can say which store, which case or which contractor is driving the budget.

How Solmex fixes it

One system for every store in the chain.

Respond

Every store fault in one queue

Store staff scan the QR code on the case, the door or the HVAC unit and report the fault with a photo. Your maintenance team sees every store in one queue and assigns the job.

Report by QR code, no account needed
Staff who only report are free
Store and asset attached to every job

See Work Requests

Prevent

Service refrigeration before it fails

Set a plan once for cases, cold rooms, HVAC units, doors and escalators, and assign it to every store. Solmex schedules each service by the calendar or run hours and shows what is due.

One plan used in every store
Due and overdue work in one list
Filters and parts listed per service

See Preventive Maintenance

Control

Know what each store costs

Parts used and contractor invoices are recorded against the asset and roll up to the store. The case repaired four times this year, and the store that spends the most, show up in one report.

Cost per asset and per store
Repeat faults visible at once
Export to Excel for finance

See Costs

Your numbers

What is unplanned downtime costing you?

Move the sliders to match your operation. The starting values are typical for the sector, not a promise.

Critical assets (refrigerated cases, cold rooms, HVAC, doors)

Hours of unplanned downtime per asset, per year

Cost of one hour of downtime on one asset

Unplanned downtime costs you about $0

Planned maintenance that avoids 30% of it is worth $0

An estimate from your own inputs. The 30% is set below published results on purpose: NIST found 44% less downtime at plants that invested more in preventive and predictive maintenance.

No risk to try

Start small. Keep your data. Leave any time.

Free to start, free to stay

Every account gets 14 days of the Business plan. After that, one user and up to 25 assets stay free with no time limit.

Anyone can report a problem

Operators, cleaners and tenants report faults by scanning a QR code. People who only report are free on every plan.

Your data stays yours

Export every record to Excel whenever you like, or take a full export of the whole account. Nothing is locked in.

Private and controlled

Your company's records are kept apart from every other customer's, every change is logged, and you decide who can see and do what.

Questions

Frequently asked questions

How do store managers report a fault?

Each case, door and HVAC unit gets a QR label. Anyone in the store scans it with a phone, describes the problem and adds a photo, without needing an account. The request arrives with the store and the asset already filled in. People who only report problems are free on every plan.

Can contractors record the work they do?

Yes. A contractor can have a user account with a role limited to work orders. They open the job, record the work done and the parts used from a phone, and sign it off. Their repairs sit in the same asset history as your own team's work, and you decide what each role can see and change.

Can we manage hundreds of stores on one account?

Yes. Each store is a location on one register, grouped the way you run the business. Open jobs, overdue services and costs can be viewed for one store, one region or the whole chain. Service plans are templates, so one plan for a refrigerated case covers every store that has one.

How long does it take to get started?

Most chains start with a few stores in a day or two. Import the asset list from Excel, set up service plans for refrigeration and HVAC, and put QR labels on the equipment. Add more stores as you go. Every new account gets 14 days of the Business plan free, with no card needed.