Industries / Property Management

Property maintenance software

Fix problems before residents have to chase you.

Solmex gives residents a simple way to report a problem, turns each report into a tracked job, and keeps lifts, boilers and pumps on a service plan across every building.

Start free Book a demo

Try the Business plan free for 14 days. No card needed.

A technician in a hi-vis jacket kneels at a wall cabinet to service an underfloor heating manifold in a building.

What is at stake

A lift or boiler out of service costs more than the repair.

$370 billion

Deferred maintenance backlog on US federal buildings, double what it was in 2017

Source: US GAO, GAO-25-108400 (2025)

12% to 18%

Saved by preventive maintenance compared with running equipment until it fails

Source: US Department of Energy, O&M Best Practices Guide

Sound familiar?

Residents notice every problem you miss.

Complaints arrive from everywhere

Residents call, message the manager's phone, write in the group chat and stop the caretaker in the lobby. Half of it never reaches a list.

The lift stops, again

The same lift fails for the third time this month. Nobody can show when it was last serviced or what the contractor actually replaced.

Owners ask where the money went

At the annual meeting, owners want to know what the pumps and boilers cost this year. The answer is a pile of invoices nobody has sorted.

How Solmex fixes it

One system for every building, from the report to the repair.

Respond

One place for every resident report

Residents scan a QR code in the lift or lobby, or open your public request page, and report the problem with a photo. Your team triages it, and nothing is lost in a phone.

Report by QR code or web page
Residents need no account, and are free
Each report becomes a tracked job

See Work Requests

Prevent

Service shared equipment on a plan

Set plans for lifts, boilers, booster pumps, generators and fire systems. Solmex shows what is due in each building, and every visit, including a contractor's, is recorded against the asset.

Plans by date or by run hours
Contractor work recorded on the asset
Full history per lift and boiler

See Preventive Maintenance

Account

Show owners what each asset costs

Parts used and repair costs post to the asset they belong to. At the end of the year you can show the cost of each lift, boiler and pump, building by building.

Costs posted to each asset
Totals by building and by year
Excel export for owners' meetings

See Costs

Your numbers

What is unplanned downtime costing you?

Move the sliders to match your operation. The starting values are typical for the sector, not a promise.

Critical assets (lifts, boilers, pumps, generators)

Hours of unplanned downtime per asset, per year

Cost of one hour of downtime on one asset

Unplanned downtime costs you about $0

Planned maintenance that avoids 30% of it is worth $0

An estimate from your own inputs. The 30% is set below published results on purpose: NIST found 44% less downtime at plants that invested more in preventive and predictive maintenance.

No risk to try

Start small. Keep your data. Leave any time.

Free to start, free to stay

Every account gets 14 days of the Business plan. After that, one user and up to 25 assets stay free with no time limit.

Anyone can report a problem

Operators, cleaners and tenants report faults by scanning a QR code. People who only report are free on every plan.

Your data stays yours

Export every record to Excel whenever you like, or take a full export of the whole account. Nothing is locked in.

Private and controlled

Your company's records are kept apart from every other customer's, every change is logged, and you decide who can see and do what.

Questions

Frequently asked questions

How do residents report a problem?

Put a QR label in each lift, lobby and plant room, or share your public request page. Residents report the problem with a photo from their phone, with no account and no app to install. People who only report are free on every plan.

Can residents see what happened to their report?

Yes. Each report gets a tracking link, so the resident can check whether it is new, being worked on or closed, and read the reason if it was rejected. Your team's internal notes and names stay private, so residents see progress without seeing your staff list.

Can we manage several buildings or complexes?

Yes. Each building or complex is its own location, and every asset keeps its own history. You can view one building or the whole portfolio, and roles decide who sees and edits what in each one. Costs and service history can be reported per building.

How long does it take to get started?

Import your shared equipment from Excel, set up plans for lifts, boilers and pumps, and print QR labels for each building. Most managers are taking resident reports within a few days. Every new account gets 14 days of the Business plan free, with no card needed.